Confederation Place Hotel

Perfect location! Right on the water downtown kingston so can walk everywhere. Room smelt clean right as you walked in. I could tell some updates had been done to the facility since last time I was here. Staff were friendly from the moment you walk in. Great little continental breakfast in a box which contained a muffin, yogurt, two hard boiled eggs, cheese and a juice box.

Firstly, the location of the Hotel is perfect,our room overloooked the waterfront which was beautiful also very close to the market square,lovely bars and restaurants. We enjoyed the free breakfast bento box style,boiled eggs,cheese, yoghurt,a muffin,juice and or fruit with help yourself hot drinks. The staff are the jewel in this hotel’s crown,every member we encountered were warm,welcoming and helpful. Our coffee machine wasn’t working,the receptionist made sure it was replaced immediately and kindly asked if it was working ok later that day.We didn’t need our room cleaned as only staying two nights,nevertheless the room service staff asked if we needed fresh towels ,coffee or bath products . Don’t be put off by the look of the hotel,as it is quite dated from the outside,also the rooms could do with a refresh ,but the bedding ,towels and facilities were comfortable and spotless,we wouldn't hesitate to stay again if we came to Kingston. Recommend the Thousand Island boat trip,Bobby Pecorino for wine small plates and ambiance and Chez Piggy for drinks and food .

I cannot say enough about the staff at this hotel. A few weeks back we booked two nights as a cautionary option due to bad weather but once the weather improved I wanted to cancel second night but the free cancellation time window had elapsed. I requested that the booking for the 2nd night be cancelled without penalty, knowing that my request may not be met. However, the manager did contact me directly and let me know that due to the situation she would waive the cancellation fee. I very much appreciated this as it saved us over $300 dollars. When I am happy with a hotel. I make a point of being loyal so we returned just last week and our stay was very comfortable. The beds are amazing, and while the breakfast is a modest boxed meal, it was nutritious and the breakfast serving staff were friendly and engaging, The best part was how reasonable the rate was mid-week, way more competitive than most hotels in Kingston. We will definitely return to the Confederation Place Hotel in Kingston.

We were able to get an early checkin, which was beneficial to our children who were competing in a major athletic competition. The room was well-appointed and exceeded expectations, in terms of size. It accommodated our family well. The front desk staff were helpful and friendly. It was nice to see security at the desk at all times and to have the desk staff available 24 hours daily. We liked the pool. As well, the breakfast boxes were well made and appreciated. The proximity to everything was excellent. We will definitely be staying here when we return to Kingston. As well, I will definitely be posting on TripAdvisor and Google Reviews when I am able to do so.

Staff were very friendly and helpful both cleaners and front desk. Great location.